Last Updated: 10 October 2026
At Mini Joy, we carefully prepare and package every order to help ensure your little joys reach you safely.
1. Shipping Locations
We currently accept orders for delivery to supported locations within India. Service availability depends on our shipping partners and the delivery PIN code.
Any international shipping options, if introduced, will be communicated separately.
2. Order Processing
Ready-to-ship orders are usually prepared within [X BUSINESS DAYS] after order confirmation.
Made-to-order, personalised, or hand-finished 3D-printed products may require additional manufacturing time. Product-specific processing estimates will be displayed where applicable.
Business days exclude Sundays and applicable public holidays unless stated otherwise.
3. Shipping & Delivery Estimates
Estimated delivery times and available shipping charges are provided during checkout or in the relevant product information.
Delivery estimates begin according to the processing and dispatch timelines communicated for your order.
Actual delivery may be affected by service availability, destination, weather, transport disruptions, and other circumstances.
4. Shipping Charges
Shipping charges, if applicable, depend on the order, delivery destination, available service, or promotional offer.
The applicable shipping fee and final order amount will be displayed before you confirm your purchase.
5. Order Tracking
Where shipment tracking is supported, the tracking information will be shared by email, SMS, account updates, or another available communication method after dispatch.
6. Packaging
Our products are carefully packaged according to their material, shape, size, and fragility.
Some 3D-printed figurines and decorative items contain delicate features and require careful handling when unpacking.
7. Incorrect Delivery Information
Please ensure your name, delivery address, PIN code, and contact information are accurate.
If you notice an error, contact us as soon as possible. Address changes may not be possible after dispatch.
Any additional charges caused by a customer-requested change or incorrect details will be explained before being charged, where applicable.
8. Delayed Deliveries
If an order is delayed, we will make reasonable efforts to provide relevant updates.
If we cannot fulfil an order within an agreed delivery period, we will offer an appropriate resolution, including cancellation or refund when required by applicable law.
9. Lost or Damaged Shipments
If your parcel is lost, arrives damaged, or contains missing or incorrect items, please contact us promptly at [SUPPORT EMAIL].
Include your order number and any available supporting photographs so we can investigate and arrange an appropriate resolution.
10. Delivery Support
Mini Joy
Email: support@minijoy.in
Phone: +91-7014863620
Website: minijoy.in